About The Talent Keeper Specialists

Fortifying brilliant professionals through pivotal career moments

Fortifying brilliant professionals through pivotal career moments

Formed in 2012 by chartered coaching psychologist and executive coach, Jessica Chivers, we are a collection of experienced, accredited executive coaches and psychologists with a shared interest in helping professionals perform at their best.

We have all held roles in large, global corporates and understand the challenges and nuances of different organisational cultures. Our clients consistently tell us they value our tailored approach and understanding of what will and won’t work in their businesses.

Together we bring ‘heart and smart’: the warmth and humanity people need in moments of change, backed by evidence-based coaching that delivers results.

A new role, a return from leave, an unexpected change - even the strongest performers can feel off-balance. That’s where we come in.

We help leaders, rising stars, and high performers navigate these pivotal career moments so they can find their lane, regain rhythm, and build the momentum to move forward.

The Talent Keeper Specialists brings together a hand-picked collective of accredited executive coaches and coaching psychologists.

Each has deep expertise and a natural fit for one ore more of our five professionals – so every coachee is matched with the right coach for their moment.

It’s coaching that blends Heart + Smart: the warmth and humanity people need in moments of change, with evidence-based coaching that delivers measurable results.

Our goal is simple: shorten the distance between a career-changing moment and being fully back in the game – performing at your peak, sustainably.

Jessica Chivers_BBC Breakfast (2)
About Jessica

Jessica Chivers is a Chartered Coaching Psychologist and accredited executive coach, author, and host of the Comeback Coach podcast.

Her work has been featured by BBC Breakfast, Sky News and BBC Radio 4’s Woman’s Hour, and quoted in the FT, Telegraph, Management Today and Stylist. She’s guest edited People Management and written regular career columns for Look and Healthy magazines.

Since 2004 Jessica has coached thousands of professionals across sectors and seniority, with a focus on nurturing high performing professionals at pivotal moments: returns from leave, being newly promoted and getting ready for Partnership. Organisations who have sponsored executive coaching with Jessica for their leaders include BlackRock, CIPD, TJX, ITV, Channel 4, Stantec, Coca Cola and Veolia.

Jessica was first accredited as an executive coach in 2015 by the Association for Coaching (AC) and became a Fellow of the AC in 2022. She was one of the first coaching psychologists to be awarded chartership in the UK by the British Psychological Society. Jessica’s research on the use of coaching to support employees returning to work is published in the academic journal, The Coaching Psychologist.

Aged about nine I asked my mum whether “woman” was a contraction of “womb” and “man” and why we couldn’t have a name of our own. I remember her delighting in my thinking but not having an answer. She was a liberal, single-parent teacher and used to let me watch TV other parents maybe wouldn’t (LA Law, Dynasty, Dispatches). The documentary about women on death row for killing abusive partners set me on course to become a lawyer age 11. I went on to study psychology instead and thought I was going to become a clinical psychologist until I saw a piece on BBC news about melons, breasts, Tesco and a retail psychologist in my second year which changed everything (I’ll tell you I see you). I joined a graduate programme in the City, worked with Mind Gym for nine years, had two children, wrote a book and The Talent Keeper Specialists was born in 2012.

I want to write a couple more non-fiction books to fuel women’s careers; get paid to speak in New York, Silicon Valley, Zurich and Dubai; keep playing netball into my 70s and host a talk show called Redemption.
Meet the Team

We’re a senior team of coaching psychologists and executive coaches, hand-matched to each coachee.

Shiobhaun

Shiobhaun Watt

Shiobhaun is a specialist in coaching through maternity leave, redundancy, and career change, bringing both personal experience and MCIPD accreditation from the Chartered Institute of Personnel Development. With 15 years in HR at Barclays and BAE Systems, spanning talent and leadership development to senior international HR management, Shiobhaun became a qualified career and executive coach in 2008 and has worked extensively with senior leaders. Shiobhaun holds the EMCC’s Global Individual Accreditation (IEA) to senior practitioner coach status and is a member of the EMCC.

Shiobhaun lives in West Sussex with her husband and three boys, and enjoys running, playing hockey and cycling in the countryside.

Ian

Ian Dinwiddy

With 10 years’ experience as a management consultant in operational change, Ian worked with major retailers including Tesco, Sainsbury’s, and B&Q, and food manufacturers such as Uniq, United Biscuits, and Samworth Brothers. After two stints as a stay-at-home dad, gaining a coaching qualification and becoming a school-run dad, he founded Inspiring Dads in 2018.

Married to Lisa, a funds partner in a major London law firm, they have two secondary school children. Ian balances work and family life with coaching, public speaking, and umpiring top-level field hockey, where clarity and conflict management are key. He is a contributor to the Talent Keeper Specialists’ Comeback Community™ and has spoken at the All-Party Parliamentary Group on Fatherhood, Institute of Government & Public Policy and Westminster Insight’s Women in Leadership Conferences. Beyond Ian’s coaching he is the creator of an extensive, free to access database of UK parental leave offers. 

In a world that is slowly recognising the desire and importance of a new generation of men who want to combine caregiving and breadwinning responsibilities, Ian specialises in supporting dads through the parental transition, helping them navigate the challenges of “how to be a great dad, without sacrificing a great career.” Ian is a strong believer that ‘equality starts at home’ and that supporting new dads is the route to gender equalit.

Laura

Laura Garwood

Laura Garwood is a Coaching Psychologist and accredited Business Psychologist who helps high-performing professionals and leaders regain clarity, confidence and impact during pivotal moments in their careers.

With over 25 years’ experience across corporate leadership, entrepreneurship and social impact, Laura combines psychological depth with commercial understanding to deliver measurable results fast. Her approach supports individuals returning from extended leave or career breaks, stepping into challenging roles, or navigating complex career transitions. Her empathetic, evidence-based approach creates the space for meaningful reflection, sustainable change and personal fulfilment.

Laura holds an MSc in Coaching Psychology and postgraduate qualifications in Psychology and Coaching from Birkbeck, University of London, and The Open University. Laura’s research on coaching women returning to work after career breaks was recognised by the British Psychological Society, receiving Best Research Paper (2025) at the Division of Coaching Psychology Conference.

At Zurich Insurance (Middle East), Laura led regional learning, development and talent initiatives, building leadership capability across multiple markets and strengthening organisational performance and succession readiness. Earlier in her career, Laura gained hands-on experience in high-growth and international settings that shaped her entrepreneurial and pragmatic approach to leadership.  

Married with two school aged children, Laura understands the realities of balancing career and family aspirations. 

Sarah-Jane

Sarah-Jane Nelson

SJ coaches on London Business School’s Executive Education and Executive MBA programmes and has 15 years’ experience as a leader in international conglomerates, at the Guardian newspaper and as a management consultant with EY.

SJ holds the EMCC’s Global Individual Accreditation (IEA) at Senior Practitioner level and is a member of the EMCC.

SJ coaches women at all stages of their career – up and down organisations and across cultures and is particularly drawn to the transition to parenthood. She says “too often women don’t have access to the professional support that can transform this transition from a career pinch point to an opportunity for growth. It’s an area close to my heart. I was living in a desert (literally and metaphorically!) experimenting with new careers when my kids were born. Setting myself up with decent support is the one thing I’d change if I did it all again.”

Exploration has always been SJ’s default setting – from nine years living and working throughout the Middle East to serving as a school governor across four countries. These days, she channels that same spirit into her volunteer work with Breast Cancer Now; keeping up with her teen, tween and energetic whippet; and stepping onto the stage to try her hand at stand-up comedy. Clients value the can-do energy and warmth she brings to her work.

Caroline

Caroline Pellerin

Caroline is an Executive Coach, former Management Consultant, fluent French speaker and mother of 3 school-aged children.

She spent many years working in Change Management at Accenture for a large variety of Private and Public sector clients before taking a career break and moving abroad with her family for 5 years.

Whilst living abroad, Caroline discovered a passion for coaching and completed her coach training; she is an accredited ACC coach with the ICF (International Coaching Federation).

Having directly experienced the challenges of juggling career ambition with a challenging role and young family, she is particularly passionate about supporting working mothers during periods of transition, whether it is returning to work after a period of leave, aiming for a promotion, or changing roles.

Our Personality in action

How we show up

heart

We care deeply about people and their progress

smart

We use evidence-based frameworks and tools to create meaningful, lasting results.

Brand Marks-all-10

We are curious and flexible, adapting our approach to what each client needs.

Brand Marks-all-09

We energise people to see their strengths, clarify what matters and take purposeful action.

relationship

We build lasting partnerships rooted in trust and genuine care for our clients’ success.

Ready to talk about what your organisation needs?