Last updated: 16/11/2025
This Privacy Policy describes how The Talent Keeper Specialists (“we”, “us”, “our”) collect, use and protect your personal information when you visit our website, work with us, or contact us.
We are committed to respecting your privacy, keeping your data safe and ensuring transparency about how we use it.
1. Who We Are
The Talent Keeper Specialists
Website: https://www.talentkeepers.co.uk
Email: hello@talentkeepers.co.uk
We provide executive coaching, return-to-work support, masterclasses and tailored coaching programmes for organisations and individuals.
We act as the Data Controller for the personal information you provide to us.
2. The Information We Collect
We may collect and process the following types of personal data:
Information you provide directly
- Full name
- Email address
- Phone number
- Company name
- Job title
- Any information you submit via our contact forms
- Information provided during coaching sessions or enquiries
Information collected automatically
When you visit our site, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referral source
- Cookies (see section below)
Information from coaching engagements
Where relevant and with your permission, we may store:
- Coaching notes
- Session summaries
- Assessment results
- Client feedback
These are stored securely and never shared without explicit consent.
3. How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide coaching and consultancy services
- Manage bookings and client communication
- Send requested resources or newsletters
- Improve our website and services
- Maintain internal records
- Comply with legal obligations
We will never sell your data to anyone.
4. Legal Bases for Processing
Under UK GDPR, we rely on the following lawful bases:
- Consent – when you submit a form or sign up for updates
- Contract – when we provide coaching or consultancy services
- Legitimate Interests – improving our services, website analytics, business operation
- Legal Obligation – where we must retain certain records (e.g. accounts)
5. How We Store and Protect Your Data
We take data security seriously. Measures include:
- Secure UK-based hosting
- SSL encryption on all website traffic
- Restricted access to client information
- Secure storage of coaching materials
- WP Engine server-level security and backups
- Password protection and 2FA where possible
Information is stored only for as long as necessary for the purpose for which it was collected.
6. Sharing Your Information
We do not share your personal data with third parties unless:
- It is required for delivering a service (e.g. email provider, CRM)
- You have given explicit consent
- We are legally required to do so
Any third-party providers we use comply with UK GDPR.
7. Cookies & Analytics
Our website uses cookies to:
- Improve performance
- Enable certain website functions
- Analyse website usage
- Enhance user experience
We use Google Analytics (GA4) to help us understand how visitors use the site.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccuracies
- Request deletion (right to be forgotten)
- Object to processing
- Restrict processing
- Ask for data portability
- Withdraw consent at any time
To exercise these rights, please contact:
hello@talentkeepers.co.uk
We aim to respond to all requests within 30 days.
9. Retention Periods
We retain data only for as long as needed:
- Coaching records: up to 7 years (professional guideline standard)
- Email enquiries: 12–24 months
- Analytics data: standard Google retention periods
- Financial records: 6 years (legal requirement)
10. External Links
Our website may include links to external sites.
We are not responsible for their content or privacy practices.
You should review their policies separately.
11. Children’s Privacy
We do not knowingly collect personal data from anyone under 18 years old without parental or guardian consent.
12. Changes to This Policy
We may update this policy from time to time.
The latest version will always be available on this page.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled:
Email: hello@talentkeepers.co.uk
Website: https://www.talentkeepers.co.uk
